FREQUENTLY ASKED QUESTIONS

CNDOME® Help Center

1.Q: Are you trading company or manufacturer ?
We are a factory,engaged in the manufacture of resin bonded cutting and grinding wheel for more than 20 years.

2.Q: How long is your delivery time?
Generally it is 15 days for our own brand DOME and 45 days after all details confirmed for OEM order.

3.Q: Do you provide samples ? is it free or extra?
Yes, free samples can be prepared for quality test, but customers have to bear the freight charges.

4.Q: What is your terms of payment ?
30% T/T in advance ,balance before shipment.

5.Q: Do you accept OEM Brand?
Yes, OEM Brand is accepted. We can also design label for you for free.Packaging, labels ,product specifications ,materials can all be customized.

6.Q:What package do you use?
Paper carton,plastic drum,or other packing depend on your request.

7.Q:Our port of shipment?
Shanghai,Ningbo,Qingdao,Any ports in China are all fine.

8.Q:Can we use my own brand?
Of course,you can talk about more details about your brand with me by email.

9.Q:Where is your main market?
Latin America ,European region ,Middle East and North Africa, East Asia and Southeast Asia.

10.Q:What is the advantage of your raw sand?
The slit is smooth and burr-free, the cutting is smooth ,and it is not easy to burn the workpiece.Fast under the iron , high efficiency ,low noise ,and greatly improved durability.